Chinese
Dear Customer:
Matsumoto Green has been dedicated to the prefabricated building industry for over 20 years, always adhering to its green mission and providing high-quality prefabricated components and parts for a wide range of customers.
However, recently we have received complaints about counterfeit and shoddy Matsumoto boards, which have had a negative impact on Matsumoto's products and reputation, and pose a great risk to consumers' rights and interests.
To safeguard the legitimate rights and interests of our company and our customers, Matsumoto will intensify its efforts to crack down on counterfeits in the market and makes a solemn statement:
Make sure to obtain the official authorization from Soben
Soben only provides the series of products to the distributors officially authorized by our company. All "Soben" products sold by merchants and other channels without the authorization of Soben are not related to our company. Our company is not responsible for its performance and safety, nor does it bear any adverse consequences or joint liability for consumers caused by its use.
Make sure to recognize the Soben anti-counterfeiting label
Since 2021, Soben has added an official anti-counterfeiting label to each batch of products. Only those with this label are genuine Matsumoto products.
【Anti-counterfeiting label verification process】
① Open the official wechat account of Matsumoto, click on the menu below [Services]→[Anti-counterfeiting Inquiry]
② Scan the unique anti-counterfeiting code on the certificate of conformity
③ If it is an genuine product from Soben, a prompt indicating authenticity will pop up. (If the anti-counterfeiting code is not being queried for the first time, a corresponding prompt will pop up. Please be vigilant.)
For any questions, please contact the official customer service of Soben Green
If you need to inquire about the cooperation between merchants and Soben boards, please refer to the official channels of Soben Green (official website/official public account/official customer service hotline) and contact the customer service representative for verification.
